Frequently Asked Questions

Renew & Relax Membership

  • We offer three membership tiers to fit your self-care needs:

    • $75/month: 1 service per month, 10% off spa services, 10% off spa products, plus a free cucumber face wash and micellar water at sign-up.

    • $140/month: 2 services per month, 20% off spa services, 20% off spa products, plus a free cucumber face wash, micellar water, and infinite moisturizer at sign-up.

    • $200/month: 3 services per month, 30% off spa services, 30% off spa products, plus a free cucumber face wash, micellar water, infinite moisturizer, and cucumber eye gel at sign-up.

  • As a member, you can select from the following services:

    • European Facial

    • Anti-Aging Facial

    • Men’s Facial

    • Acne Corrective Facial

    • 60-Minute Swedish Massage

    • 60-Minute Deep Tissue Massage

    • Classic or Hybrid Eyelash Extensions Refill

    60 Minute Massage appointments are also available for upgrade to a 90 Minute Massage for an additional fee.

  • All memberships require a 6-month commitment.

  • Membership fees are charged monthly on the date of sign-up to the card provided. If you need to update your billing information, please contact our team at (689)-300-5728 or contactus@infintiemespa.com

  • Yes, but you must provide written notice to our email contactus@infinitemespa.com at least 30 days before the end of your 6-month term to avoid automatic renewal for another 6 months.

  • Yes! Any unused services will roll over to the next month. However, they will expire 90 days after cancellation if not used.

  • If you cancel within 24 hours of your scheduled appointment or no-call, no-show, you forfeit that month’s membership service.

  • Memberships are non-transferable, but every 3 months, you can gift one of your services to a friend or family member.

  • Yes! You can upgrade your membership at any time by contacting us.

  • You can sign up in person at our spa or contact us for more information.